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ContentRemoval.com review

Its public terms separate standard project work from qualifying success-based items, making the written proposal central to when fees are due.

ContentRemoval.com review
Agency review

ContentRemoval.com review

ContentRemoval.com focuses on takedowns, de-indexing and continuing protection rather than treating suppression as the default response to harmful material. Its current public documents provide useful detail on scope and contract mechanics, but buyers need to read the Terms carefully because the site's broad “success-based” presentation applies only to items expressly designated that way in the written proposal.

Reviewed October 2026

Company and operating footprint

The current legal structure is broader than a simple US-based agency description

ContentRemoval.com's Terms and Privacy Policy identify the contracting company as Content Removal LLC, a Wyoming limited liability company. The current site uses a Miami address and names Frankie Lee as founder.

Current US structure Content Removal LLC · Wyoming

The Terms govern services supplied by this entity and apply Wyoming law, with binding AAA arbitration seated in Wyoming unless non-waivable consumer protections apply.

Gulf engagements Leverage FZE

ContentRemoval.com's current location pages state that Leverage FZE is the firm's UAE entity and contracts Gulf engagements. The same pages say cases are run by a senior team operating from Miami and Dubai.

Legacy LinkedIn record

The company LinkedIn profile still lists Sydney as headquarters, a 2–10 employee range and 2016 as the founding year. The current website uses 2017 as the start of ContentRemoval.com's operating history, so the LinkedIn profile appears to reflect an older Australian presentation.

Current public address

The website publishes 1221 Brickell Avenue, Suite 900, Miami, Florida 33131. The Terms identify the legal entity and jurisdiction separately rather than treating the Miami address as the place of incorporation.

Sources: Terms of Service, Privacy Policy, About, Sydney market page and LinkedIn.

Success-based pricing

“Success-based” does not mean every removal fee is payable only after a takedown

The homepage and dedicated pricing material describe the agency as using success-based pricing. The Terms narrow that statement by separating ordinary project work from items expressly designated as success-based in the written proposal.

Standard project work Fees can be earned by performing the removal process even when the content remains online

Section 5 says quoted project fees cover assessment, preparation, filing, escalation and follow-through. Those fees are not contingent on the outcome unless the proposal specifically says the item falls under the success-based terms.

Success-based items The fee can still contain a non-refundable engagement component

Section 5A divides each qualifying item's price between an engagement component and a success component. The engagement portion becomes non-refundable once work starts; only the success portion depends on verified removal.

Unsuccessful qualifying item The success component is not due

The Terms make this the client's sole remedy for non-removal unless the signed agreement provides something different.

Returned content Free re-filing applies only to the exact same URL source

A repost on a new URL or another site is treated as a new matter and is separately assessed.

Sources: Success-Based Pricing, Pricing and Terms of Service, Sections 5 and 5A.

Protection Plan mechanics

The recurring plans sell monitoring and removal applications, not a fixed number of successful removals

ContentRemoval.com does not publish dollar prices for the Protection Plans. It does publish the number of monthly applications and the rules governing how those credits are used.

Professional 3 applications / month

One protected name or brand, monthly monitoring and a five-day application SLA.

Executive 5 applications / month

Two protected surfaces, bi-weekly scans and a three-day application SLA.

Enterprise 12 applications / month

Up to four protected names or brands, weekly scans, AI-answer monitoring and a 24–48 hour priority SLA.

Custom Annual engagement

The public page describes bespoke monitoring and response for higher-volume or high-authority matters without publishing a standard allowance or price.

An application is defined work on a URL, not a guaranteed takedown

The Terms also say complex links can consume two applications or be quoted separately, existing content found during onboarding is outside the monthly allowance, and unused credits roll for 60 days subject to a cap. Standard plans begin with a three-month commitment and continue month to month unless cancelled before the next billing date.

Sources: Protection Plans and Terms of Service.

Outcome definitions

The current site distinguishes several outcomes that removal agencies often group together

This distinction is useful when comparing proposals because each outcome changes a different part of the public record.

Source removal

The page, post or account is taken down where it is hosted. This is different from merely removing a search result.

Search-result removal

The URL is removed from a specified search surface while the underlying page can remain accessible elsewhere.

Correction

The publisher changes inaccurate material while the page itself remains online.

Suppression

Other material is made more visible in search. The target content has not been deleted, so suppression should be reported separately from removal.

Source: ContentRemoval.com Reputation Management.

16M+ removal claim

The largest scale figure on the site is self-reported and its unit needs careful reading

16M+ Company-reported links removed since 2017
The About page says the total is counted across platform, host and search-engine takedowns

The company does not publish an external audit, annual breakdown or dataset supporting the total. The wording also does not establish how many unique pieces of underlying content the figure represents when one matter involves a source page, copies, platform actions and search removals. It should therefore be treated as a first-party activity metric rather than an independently verified client or case count.

Source: ContentRemoval.com About.

Client evidence

The public case library uses named clients, but most outcome evidence still originates with the agency

ContentRemoval.com publishes 14 named client reviews and several detailed case studies. This is more attributable than an anonymous testimonial library, although publication and case framing remain under the agency's control.

Named case example Brinkley Davies

The current reputation-management page reports more than 50 links removed from Google in seven days and separately states that 45 pages and websites were taken down at source. Reporting the two figures separately avoids presenting de-indexing and source takedowns as the same outcome.

Long-running client relationship

The company publishes a testimonial from Kayla Itsines stating that Frankie Lee and the team protected Sweat's brand during the seven years leading to its first exit. The agency also maintains a separate Sweat case study covering piracy, impersonation and counterfeit activity.

External corroboration

Frankie Lee's LinkedIn profile includes three recommendations. One is from Luke Betts and uses the same substance as the testimonial attributed to him on ContentRemoval.com's review page, providing some independent confirmation of that client relationship.

Separate review domain

ContentRemovalReviews.com states that its reviews and case studies mirror those published on ContentRemoval.com. It should therefore be treated as republished first-party material rather than an independent review platform.

Sources: ContentRemoval.com reviews, reputation-management case material, case-study library, Frankie Lee LinkedIn recommendations and ContentRemovalReviews.com.

Contract terms buyers may miss

The public Terms answer several questions that are usually left to a private proposal

Refunds Work already commenced is generally non-refundable

Prepaid work that has not started is refundable on request. A separate signed agreement can change the general rule.

Deliverable ownership Reports, assessments, processes and documentation remain Content Removal property

The client receives a personal, non-transferable licence to use prepared reports and deliverables for its own purposes. Client-supplied materials remain the client's property.

Liability Aggregate liability is generally capped at fees paid during the preceding 12 months

The Terms also exclude indirect, consequential and punitive damages to the extent permitted by law, while preserving liabilities that cannot legally be limited.

Disputes Binding AAA arbitration in Wyoming

The Terms waive jury trial and class or representative proceedings, subject to non-waivable consumer rights and specified court relief for confidentiality or intellectual-property disputes.

Source: ContentRemoval.com Terms of Service.

Sensitive case data

The privacy policy addresses intimate, legal, health, financial and family information directly

Content-removal matters can require evidence that would be unusually sensitive for an ordinary marketing vendor. The current Privacy Policy says case information is used to assess and perform the requested work, is not used for marketing and is not used to train AI models.

External disclosure Some case information must leave the agency to pursue a removal

The policy says the minimum necessary information may be sent to platforms, search engines, hosts, registrars or publishers. It also permits access by contracted service providers and, with the client's knowledge and direction, professional advisers. Payment card details are handled by third-party processors rather than stored in full by Content Removal.

For matters involving intimate imagery, litigation or high-risk personal information, the engagement should identify the service providers used for storage, communication and filing, along with retention and deletion rules that apply to case materials.

Source: ContentRemoval.com Privacy Policy.

Buyer diligence

The proposal should resolve the difference between an application, a removal and a success-based fee

01
Mark every target URL by commercial model

Specify whether the item is standard project work or expressly success-based, then separate the engagement component from the success component.

02
Define the required outcome for each item

State whether completion means source removal, search de-indexing, correction or suppression so invoices can be matched to the agreed result.

03
Count recurring-plan credits before comparing cost

Confirm which targets consume one application, which consume two and which require separate pricing outside the allowance.

04
Confirm the contracting entity for international work

US and Gulf engagements may involve different entities, so the order form should identify the company responsible for the service and data processing.

05
Request evidence for a comparable removal category

Named case studies are useful for confirming past relationships, while the buyer still needs recent evidence relevant to the same platform, content type and jurisdiction as the proposed work.

Reputation Insider verdict

ContentRemoval.com publishes more contract detail than its headline pricing language initially suggests

The public documents make it possible to distinguish source takedowns, search removals and recurring applications before purchase. They also expose the main commercial caveat: a buyer should not assume that every item described on the site as success-based carries zero cost when removal fails.

The named client material establishes that the agency has handled real removal and brand-protection engagements, while the largest performance figure remains company-reported. For procurement, the written proposal is the decisive document because it controls payment structure, target URLs and the exact outcome attached to each fee.

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