1. Information we collect

We collect certain categories of information in connection with the operation of the website and provision of our services.

Personal information

We may collect personal information that you voluntarily provide.

• Name.
• Email address.
• Account registration details.
• Subscription-related account information.

Payment information

All payment transactions are processed through Stripe. We do not directly collect or store full payment details such as card numbers or security codes. Payment information is transmitted directly to Stripe and handled according to Stripe’s privacy and security policies.

Usage and technical data

We may automatically collect technical and usage-related information.

• IP address.
• Browser type and version.
• Device type and operating system.
• Pages visited and time spent on pages.
• Access timestamps.
• Interaction with newsletters and emails.

2. Cookies and tracking technologies

We use cookies and similar tracking technologies to support website functionality, improve performance and understand user behavior.

• Website functionality and user preferences.
• Authentication and login sessions.
• Analytics and performance monitoring.
• Understanding engagement with content and newsletters.

You may configure your browser to reject cookies, although some website functionality may be affected.

3. How we use information

We use collected information to operate the publication, provide access to content and maintain the website.

• Operate and maintain the website.
• Manage subscriptions and user accounts.
• Provide access to premium content.
• Send newsletters and communications.
• Improve website performance and user experience.
• Monitor usage trends and analytics.
• Detect and address technical or security issues.
• Comply with legal obligations.

4. Sharing of information

We may share information with third-party service providers where necessary to operate the website and deliver services.

Ghost

Ghost provides website infrastructure and publishing platform services.

Stripe

Stripe provides payment processing services.

We may also disclose information where required by law or legal process, to protect our legal rights or enforce website policies, or to investigate fraud, abuse or security concerns.

We do not sell personal data to third parties.

5. Data security

We take commercially reasonable measures to protect personal information.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Security of information processed by third-party providers such as Ghost and Stripe is subject to their own infrastructure and standards.

6. Data retention

We retain personal data only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes and enforce agreements.

7. Your data protection rights

Where applicable under law, including GDPR, you may have the right to make requests regarding your personal data.

• Request access to your personal data.
• Request correction of inaccurate information.
• Request deletion of your data.
• Request restriction of processing.
• Request data portability.
• Object to certain processing activities.

To exercise these rights, contact us using the information below.

8. Changes to this policy

We reserve the right to update or modify this Privacy Policy at any time.

Changes become effective upon posting to this page unless otherwise stated. Continued use of the website after updates constitutes acceptance of the revised Privacy Policy.

9. Contact

For privacy-related questions or requests, contact Reputation Insider by email.