How do I subscribe?

To subscribe to Reputation Insider, select a membership plan and complete the checkout process. Once your payment is confirmed, full access to subscriber content is activated immediately.

How do paid subscriptions work?

Reputation Insider offers paid subscriptions on monthly and annual billing cycles. The current standard price is €15 per month or €150 per year.

If you cancel your subscription, access remains active through the end of the billing period already paid for. Once that period expires, subscriber access is discontinued automatically.

Subscribers manage billing and subscription settings directly through their account dashboard. Because access remains available for the full prepaid term, partial or prorated refunds are not provided after cancellation.

How do I sign in to the website?

To sign in, visit Reputation Insider and click “Sign In” in the top-right corner. Enter the email address associated with your subscription, then click “Continue.” A secure login link will be sent directly to your inbox.

If you experience sign-in issues, first check whether you are already logged in. Once signed in, most readers remain logged in on the same browser for an extended period and usually do not need to sign in again frequently.

Can I get a receipt or invoice?

Yes. To access receipts or invoices, sign in to your account and click the “Account” button in the top-right corner of the website. From there, select “Update” next to “Billing Info & Receipts.”

You will be redirected to Stripe, where your invoice history is available. From there, you can view, download or print invoices associated with your subscription.

1. 1
   Sign in with the email used for your subscription.
2. 2
   Open your account dashboard from the top-right account menu.
3. 3
   Select billing details or receipts and follow the Stripe link.

How do I cancel my paid membership?

To cancel your paid membership, sign in to your account and click the “Account” button in the top-right corner of the website. From there, select “Change” next to your subscription plan.

Scroll to the bottom of the page and click “Cancel Subscription.” You will then be prompted to confirm the cancellation.

Once cancelled, your membership remains active through the end of the current billing period, and you retain access to paid content until that period expires.

Do subscriptions renew automatically?

Yes. All paid subscriptions renew automatically unless cancelled in advance.

Renewals are processed at the standard full rate of your plan, currently €15 per month or €150 per year, regardless of whether the original subscription was purchased at a discounted or promotional price.

I want to report a security issue

Reputation Insider is built on Ghost, the open-source publishing platform maintained by an independent nonprofit organization and a global community of contributors.

If you believe you have identified a security vulnerability affecting Ghost, please review Ghost’s Responsible Disclosure Guidelines. If the issue appears to be reportable, contact the Ghost security team directly at security@ghost.org with full details.

How can I contact you?

For account, billing, editorial or publication inquiries, contact Reputation Insider by email. Please include the email address connected to your subscription if the request concerns account access or billing.