Scrunch review
Scrunch moves AI visibility beyond monitoring, pairing citation data with tools that can change what AI agents retrieve from a website.
Reputation Insider
AI reputation management
AI reputation management covers how companies, executives and brands are described, ranked and interpreted by AI systems. This section examines AI answers, summaries, citations, reviews, search results and public records as new environments where reputation is formed and contested.
Executive sign-off is a weak defense for AI-written content
Companies may need to show who actually examined AI-written public-interest text before publication, not simply who approved it.
Reddit AI search raises the cost of old brand complaints
Its AI search can pull years-old threads into present-day answers, extending the usable life of consumer criticism.
How to build a corporate source-of-truth register
A practical guide to governing public corporate facts across pages, systems and AI-generated communications.
AI chatbots are cutting the cost of corporate background checks
Archived reporting can now be assembled into a usable corporate record without the research burden that once kept much of it buried.
AI-driven ransomware is outrunning corporate crisis response
Attackers are compressing the gap between compromise and extortion faster than companies can approve a public response.
Trustpilot’s AI summaries can undercut a high rating
A strong TrustScore can coexist with an AI summary that gives prominent treatment to recurring complaints in recent reviews.
AI visibility firms are selling unstable numbers
GEO scores can move when the brand has done nothing, making vendor attribution harder to defend.
No company has one AI reputation
ChatGPT, Gemini, Copilot, Perplexity and Google AI can weigh different sources and reach different judgments across platforms, languages and decision questions.
Bylines now hide the newsroom machinery
AI-assisted articles can move into search, diligence and AI answers while hiding whether the claim came from reporting, automation or model output.
Reputation audits are moving past coverage
Search, media and reviews no longer show the full evaluation environment when AI assistants, procurement tools and hiring systems turn public records into decisions.
AI agents can erase the company before the click
Reviews, prices, policies, complaints and missing information can now decide whether a company reaches the shortlist before a user ever visits the site.
Testing whether AI agents choose you or just name you
A practical audit for testing whether AI agents merely mention a company, consider it with caveats or recommend it when users introduce budget limits, refund concerns, complaints, risk and alternatives.
What is agentic reputation?
How AI agents compare reviews, policies, prices, risks, and reputation evidence before people decide which companies deserve attention.
Fake experts are polluting the media record
One fabricated authority can move from a single quote into articles, search and AI answers, turning invented expertise into a lasting reputational problem.