Archive

Independent reporting, analysis and practical guidance on reputation management, online reputation, AI search, crisis communications and reputation technology.

22: How to prepare for a credit-rating downgrade

21: Private equity’s crisis agency deals put client relationships to the test

21: How to find out who really runs an online store

20: What is moral licensing in corporate reputation?

19: Companies risk passing off AI predictions as consumer opinion

18: AI companion failures leave private chats in corporate hands

17: Brands outside a boycott can end up paying for it

16: 10 rules of corporate reputation

16: Trustpilot’s AI push exposes the limits of five-star ratings

15: How to rename a company without carrying old reputation

15: ContentRemoval.com review

14: PR agencies are buying their own prediction technology

13: Gmail can surface old sales promises during contract reviews

13: NiceJob review

12: How to transfer reputation when the CEO changes

11: What is reputation risk appetite?

Reputation Insider