Erase.com review
Erase.com is a North American reputation-management business focused heavily on removals, suppression and review disputes. Its current public record is more complicated than the simple “since 2009” presentation: the Erase Technologies legal entity dates from 2020, Erase.com and Guaranteed Removals are described differently across company materials, and the public Terms contain provisions that deserve careful comparison with the pay-for-results guarantee.
Reviewed September 2026
Brand lineage and ownership
The operating history predates the current Erase.com legal structure
Erase.com uses 2009 as the start of its reputation-management experience. Current corporate records and related company materials show a later legal and ownership structure built around Erase Technologies, LLC.
Erase.com uses 2009 across its current site. Guaranteed Removals also presents 2009 as the start of its own removal operation.
The Florida Division of Corporations lists Erase Technologies, LLC, document number M20000011904, as active with a filing date of December 28, 2020.
The same company page says Erase Technologies now holds Guaranteed Removals and Erase.com under common ownership.
This conflicts slightly with older Erase.com publicity that referred to Guaranteed Removals as a previous brand. The current corporate presentation treats both names as separate brands under Erase Technologies.
Sources: Erase.com About, Florida Division of Corporations, Guaranteed Removals ownership history and 2025 Erase.com Inc. 5000 announcement.
Current company record
The present operation is easy to identify, although the BBB history reflects more than one start date
The Miami BBB profile records Erase Technologies as starting and incorporating in December 2020. The Burlington profile records an Erase.com business start date in July 2017. Those dates fit the later legal structure more closely than the website's 2009 service-history claim.
Sources: Erase.com team page, BBB Miami profile, BBB Burlington profile and Privacy Policy.
Delivery model
The current service is organized around removal first, with suppression and monitoring used when content remains online
Erase.com publishes a four-stage process that separates direct takedown work from longer reputation-management campaigns. The distinction is important because the commercial model is different for removal and ongoing suppression.
The agency maps branded search results and identifies items that may qualify for removal, de-indexing or suppression.
Policy-based requests, publisher outreach and legal routes are used where the company believes there is a realistic basis for removal.
Profiles, articles, authority pages and third-party placements are used to move harmful results down when direct removal is unavailable.
The company offers continuing tracking of search results, mentions and reviews after the initial work.
Sources: Our Approach, Reputation Management, Content Removal and Review Removal.
Performance claims
The site publishes large outcome figures without enough methodology to audit them independently
Erase.com presents several headline figures across the homepage and About page. They are useful as first-party claims, but the public pages do not provide cohort definitions, raw case counts by service or an independent audit methodology.
No public breakdown is provided by year, service type, individual versus business client or current versus legacy Guaranteed Removals engagements.
The site does not publish an independently verifiable case register or define how repeat removals and de-indexing are counted.
The company does not publish the denominator, exclusion rules or whether the metric covers all campaigns, only completed cases or a selected period.
Sources: Erase.com homepage and About.
Pricing and guarantee structure
Removal work is sold on a successful-result basis, while broader ORM remains custom-scoped
Erase.com says standard removal cases carry no upfront fee or recurring subscription. Pricing is quoted after the company assesses the platform, content and likely removal path.
Ongoing suppression and monitoring do not have a public rate card. The company says project structure depends on content volume, search competitiveness and required services.
The current approach page says returned content will be handled again at no additional cost and that Erase.com will issue a full refund if it cannot remove the same content a second time.
Removal work is described as case-based, with no locked-in contract or monthly retainer. Ongoing reputation management can continue where monitoring or suppression is required.
A 2026 Erase.com guide says professional review-removal services can cost $2,000–$5,000 or more, while making clear that Erase.com's own price is supplied only after assessment.
Sources: 2026 review-removal pricing guide, Our Approach and Reputation Management FAQ.
Public terms
The website Terms contain provisions that should be reconciled with the service-specific guarantee
The public Terms extend beyond ordinary website-use language and state that orders, purchases or transactions agreed through the site or written or verbal communication are final. They also allow additional service-specific terms to apply.
Erase.com's service pages promise a full refund when previously removed content returns and cannot be removed again. The general Terms, meanwhile, describe transactions as final. The two can coexist if the service agreement creates the refund exception, but the public Terms do not spell that out.
The Terms say they are governed by Florida law and federal U.S. law, then state that disputes will be litigated in Charlotte County, Florida while “applying New York law.” Buyers should ask which clause controls the paid service agreement.
The Terms expressly allow services to be provided through subsidiaries or affiliated entities. That is relevant given the shared Erase.com and Guaranteed Removals structure.
The Terms say purchases may be subject to additional conditions. Those documents should define successful removal, invoice timing, re-removal coverage, termination and any exclusions.
Source: Erase.com Terms & Conditions.
Data handling
The privacy policy allows data sharing with affiliates, service providers and business partners
Reputation cases can contain identification documents, legal records and other sensitive material. Erase.com's Privacy Policy explains that engaged clients may be asked for residential address, date of birth, payment information and, in some cases, copies of legal identification.
The policy allows sharing for business operations and with parent companies, subsidiaries, affiliates and successors.
The policy also says client information may be shared with business partners offering relevant products or services and contains a broad release of liability for their actions.
Enterprise or highly sensitive clients should request the applicable data-processing terms, identify subprocessors relevant to the engagement and confirm where files and identity documents are stored.
Source: Erase.com Privacy Policy.
Independent client evidence
The current review footprint is mixed across major third-party platforms
Trustpilot currently shows 77% five-star reviews and 19% one-star reviews, with 21 of the 26 reviews posted in the previous 12 months. The negative reviews include complaints about communication, contract language and recurring content; these are customer allegations rather than independently established findings.
Sources: Trustpilot, BBB Burlington profile, BBB Miami profile and Clutch.
Case-study evidence
The site publishes outcome details, while client identities are generally withheld
Erase.com's case-study library says client names are redacted for privacy and confidentiality. That is understandable for sensitive reputation work, but it prevents an outside reader from verifying the starting conditions or outcome directly with the client.
A current case example says 14 disputed Google reviews were removed for a home-services company in 15 days after they were identified as policy-violating.
A separate example reports three Indeed employer reviews removed for a general contractor within 14 days.
The news-removal page includes one example completed in 22 days and another requiring four escalation rounds over 87 days.
The Glassdoor page publishes examples involving three reviews removed for a law firm in four days and four reviews removed for an accounting firm in three days.
Sources: case-study library, Google review removal, Indeed review removal, news article removal and Glassdoor review removal.
Growth and operating scale
The current business has enough scale to be independently visible beyond its own website
Inc. ranks Erase.com No. 3,474 on the 2026 Inc. 5000, reporting 82% three-year growth, a 51–200 employee company-size band and Cenk Uzunkaya as leadership. The company itself says its team has more than 65 people.
Inc.'s company profile lists 2009 as the founding year, which follows the company's service-history presentation rather than the 2020 creation of Erase Technologies, LLC.
Sources: Inc. 5000 profile and Erase.com About.
Procurement diligence
The main buyer questions can be settled before signing
Confirm whether the engagement is with Erase Technologies, Erase.com or Guaranteed Removals and which entity invoices the work.
The public service promise is stronger than the general “all transactions are final” wording in the Terms, so the contract should resolve the hierarchy clearly.
Exact URL, platform reinstatement, copied article and reposted review can create different commercial outcomes. The definition should be written before work begins.
The public case library is anonymous and Clutch has no reviews, so larger buyers should seek references under confidentiality for the specific service they are purchasing.
Reputation Insider verdict
Erase.com has a substantial removal operation, while its legal and commercial structure needs careful reading
The company has a verifiable North American operating footprint, a current management team, recent Inc. 5000 recognition and a service model that clearly distinguishes direct removal from suppression. The pay-after-success structure also limits upfront exposure for qualifying removal cases.
The weaker part of the public record is consistency across legal and brand materials. The current entity dates from 2020 despite the site's 2009 history, Erase.com and Guaranteed Removals are described differently across company publications, and the general Terms sit awkwardly beside the refund language used in removal marketing.
The independent review picture is also uneven. Trustpilot has recent activity and a mixed score, BBB gives an A+ rating without accreditation, and Clutch currently has no reviews. For a sensitive or high-value engagement, the written agreement and recent client references deserve more weight than the large aggregate performance figures on the website.
