Reputation Mart review
Reputation Mart is a Toronto-area reputation and digital-marketing business with unusually visible monthly pricing. The public record is strongest around local-business ORM, reviews, listings and ongoing account management. Buyers should still reconcile several inconsistencies on the current pricing page and ask how the agency's review-generation workflow complies with Google's present solicitation rules.
Reviewed September 2026
Sources: Reputation Mart LinkedIn, The Driz Group subsidiaries page, Dun & Bradstreet and current Reputation Mart site.
Operating history
The public sources do not use one consistent founding year
The strongest dated evidence for the Reputation Mart brand is a December 2016 launch announcement naming Steve Driz and describing the business as a newly launched Ontario digital-marketing company. LinkedIn also lists 2016 as the founding year.
A December 5, 2016 Newswire release says Steve Driz launched Reputation Mart as an Ontario-based business. The current LinkedIn profile uses the same year.
DesignRush currently lists 2014 as the year founded, and Reputation Mart's medical-spa page says it has served GTA clinics since 2014. The current company story does not reconcile those dates.
Reputation Insider would use 2016 as the best-supported public launch date for the Reputation Mart brand unless the company provides documentation for an earlier operating period under that name.
Sources: 2016 launch announcement, LinkedIn, DesignRush and medical-spa service page.
Published pricing
The pricing page is unusually detailed, but it currently contains two different package structures
Reputation Mart publishes monthly rates instead of forcing every prospect into a sales call. The same live page also presents two overlapping sets of packages, with slightly different prices and definitions.
RM Advanced $449
RM Pro $799
RM Expert $1,299
The main feature matrix also lists RM Expert Plus as custom-priced. A $97 setup fee is shown on the standard plans.
ORM Pro $797
Social $997
SEO $1,297
Farther down the same page, Reputation Mart presents a different product menu with separate monthly prices.
The FAQ uses $497 as the starting point for fully managed ORM, while the earlier introductory section says fully managed service starts at $799.
Suppression, active reputation repair, multi-location work and enterprise engagements are scoped separately from the standard monthly packages.
A buyer should ask which package table controls the proposal and which services are included at the quoted rate. The current page itself says pricing can change without notice.
Source: Reputation Mart Pricing & Packages.
Commitment and cancellation
The monthly offer is cancellable, while one product on the same page requires an annual subscription
Reputation Mart's pricing FAQ says monthly plans have no long-term commitment and can be cancelled with 30 days' notice.
The pricing page offers annual plans with a 10% discount and waived setup fee.
The Business Listings Pro section expressly says an annual subscription is required, despite an earlier statement on the page that no long-term contracts are required on any plan.
Reputation Insider did not find a separate public client-services agreement setting out refund rights, early termination consequences, ownership of campaign assets or treatment of prepaid third-party costs.
Source: Pricing & Packages.
Review-generation policy
The current service copy and the agency's own 2026 guidance point in different directions
This is the most important operational question in the review-management offer because Google's current Maps policy explicitly prohibits selectively soliciting positive reviews.
That wording describes a sentiment-selected review request process rather than a neutral request to all eligible customers.
The wording appears in the public User Reviews description and is still live when checked in September 2026.
The 2026 guidance correctly explains that businesses cannot pre-screen customers by sentiment and send only satisfied customers to Google.
Google allows businesses to request genuine reviews provided the process does not influence the rating or exclude customers because their expected feedback is negative.
Buyers should ask Reputation Mart to document the current review-request workflow and confirm that Google-bound requests are not filtered by customer sentiment.
Sources: current ORM page, homepage, Reputation Mart's 2026 review-policy guidance and Google Maps user-contributed content policy.
What the ORM service actually covers
The offer is designed mainly for local and multi-location businesses
Reputation Mart's current ORM pages focus on recurring management of reviews, listings, Google Business Profiles and branded search visibility. More complex suppression and repair work is positioned as a separate custom engagement.
The agency says it monitors major review platforms and handles responses, while removal requests are limited to reviews that meet platform-policy criteria.
The current materials reference 30+ to 60+ directories depending on the page and package.
The company says meaningful movement in reputation-repair work typically takes several months rather than presenting suppression as immediate.
This makes Reputation Mart closer to a local digital-marketing partner with ORM capabilities than a specialist removal-only firm.
Sources: Online Reputation Management, service overview and package descriptions.
Client evidence
The strongest public case material is concentrated in the GTA healthcare market
Reputation Mart says Astra Medicare has been a client since the agency launched and describes work covering review generation, Google Business Profile development, business listings and ongoing reputation monitoring across GTA locations. Reputation Mart also hosts review infrastructure for Astra on its own listings subdomain.
The agency names VBeauty Medical Spa in Yorkville and describes a multi-location reputation setup involving review generation, GBP optimization and managed listings. The claims are published by Reputation Mart rather than in an independent project review.
DesignRush lists Astra Medicare, Fast Action Finance, March of Dimes Canada and Cambridge Forums as clients. The directory does not provide verified project narratives for those names on the profile.
Sources: ORM case material, medical-spa case material, Reputation Mart-hosted Astra listing infrastructure and DesignRush.
Claims with limited public methodology
Several company metrics are published without enough detail to audit them independently
The current company story gives this figure without defining the period, cohort or calculation.
The homepage presents the number as a current aggregate without a client or time-period breakdown.
A 2026 blog post says the agency handles review and reputation work across hundreds of clients; no public client roster supports that scale.
Sources: Our Story, homepage and 2026 company blog.
Independent review footprint
The visible third-party customer sample is small
The visible reviews include Kefi Wellness Centre, Kristie Homstol and Toronto Bitcoin Center, all dated July 2025. They provide attributable client comments but do not cover a broad range of ORM project types.
The local-business profile shows 11 recommendations and identifies Steve Driz with the company. These are community recommendations rather than structured project reviews with independently verified scope and spend.
Sources: Google Maps location record, DesignRush and Alignable.
Procurement diligence
The public information is detailed enough to identify the questions that belong in the proposal
The live page shows overlapping package structures and conflicting starting prices for managed ORM.
Public sources describe Reputation Mart as a division of The Driz Group Inc.; the signed agreement and invoice should identify the responsible company clearly.
The service copy referring to happy customers should be reconciled with Google's prohibition on selective positive-review solicitation.
Standard packages cover ongoing reputation operations. Suppression and difficult repair work are custom, so deliverables and expected duration should be scoped separately.
Reputation Insider verdict
Reputation Mart is unusually open about monthly pricing, while its live sales pages still need reconciliation
The agency's public offer is easy to understand for a local or multi-location business: managed reviews, listings, Google Business Profile work, search visibility and adjacent digital marketing. It also names several clients and publishes more pricing detail than many firms in this category.
The main issues are internal consistency and evidence depth. The current pricing page contains competing package structures, the founding year varies across sources, and the review-generation copy does not fully align with Google's present policy or Reputation Mart's own 2026 guidance.
The independent customer-review sample is also small. For a larger engagement, the written proposal should settle package scope, contracting entity, cancellation terms and the exact review-acquisition process before work begins.
