Reputation Mart review
The agency publishes detailed monthly packages, while conflicting price structures, limited review evidence and its customer-solicitation wording need closer checking.
Reputation Insider
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How to investigate a coordinated complaint campaign
A forensic guide to investigating complaint surges, coordinated behavior and customer records without making unsupported attribution claims.
What is decision-stage reputation?
The evidence that earns attention can lose its influence as customers compare a company, commit money and decide whether to stay.
Preferred Sources alter media authority in AI Search
Google now carries user-selected publishers into AI Search, making source preference a new variable in corporate reputation.
EU rules put vague green claims at risk
From Sept. 27, generic environmental language and unsupported sustainability labels face tighter consumer-law scrutiny across the bloc.
Synthetic complaint waves can force corporate action
Support queues, media scrutiny and executive pressure can escalate before a company knows whether the surge reflects genuine customers or coordinated activity.
LinkedIn is penalizing automated executive growth
Engagement pods, automated comments and generic AI posts can now cut distribution on the same executive accounts agencies are paid to grow.
Product data teams now carry reputation risk
Prices and availability now flow directly into AI systems, giving commerce teams control over facts customers use to judge a brand.
AI browser agents can drop companies from the shortlist
A price or policy that an agent cannot verify can remove a brand from consideration before a customer reaches the site.